Mail and telecommunications
Letters from San Salvador generally take about one week
to the US and nine or so days to Europe. The main post
office in San Salvador is open Mon-Fri 8am-5pm and Sat
8am-noon; itoffers a parcel service, but if you're sending anything
of value it's better to use one of the courier services .
The safest place to receive letters is at the lista de
correos (window 14) of the main post office; alternatively,
there's the American Express office, while some embassies hold mail
addressed to their citizens. Post offices in smaller cities and
towns keep the same hours as in the capital but aren't recommended
as places to receive mail, while letters posted here take longer to
arrive at their destinations.
Telecom , the recently privatized phone company, has
newly renovated offices (all open daily 7am-10pm) in every town
from where you can make local, long-distance and international
calls. Offices in the larger towns also offer Internet
services. Reverse charge (collect) calls can be made to the US and
Canada, but not to the UK. A three-minute minimum call to Europe
costs about US$8, and direct-dial services are available to the US
(AT&T, MCI, Sprint). The telephone code for the whole of
El Salvador is 503.
Most public phones in El Salvador are now cardphones :
either the yellow Telecom booths (with instructions in both
Spanish and English) or the lime-green Telefónica booths
(instructions in Spanish only). Both require prepaid cards which
can be purchased at many stores, gas stations and the Mister
Donut restaurant chain; the Telefónica card uses a unique
number code which must be keyed in before use (don't insert the
phonecard). You can make international calls from both types of
cardphone, but it's cheaper to go to a Telecom office. There are
also a limited number of red coin-operated phones , but they
don't always work and you can't make international calls from them.
Rates for local calls are the same at Telecom offices; a minimum
call costs 1 colón.
Faxes can be sent from Telecom offices, but don't expect
great service, and all hotels with a fax machine will usually send
one for you, though at a considerable premium. Most towns now have
places with Internet access, particularly around
universities and in shopping malls. Connections are generally very
good and prices range from US$2 to US$4 per hour.
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